Shipping policy

1. Order Processing Time
All orders are processed within 1 to 3 business days. Orders are not processed or shipped on weekends or public holidays.

2. Shipping Rates & Delivery Costs - New Zealand
We offer flat-rate shipping of $10 on New Zealand orders under $200. New Zealand orders over $200 qualify for free shipping.
  • Standard Shipping: 2 to 5 business days
  • Rural Shipping: 3 to 7 business days 
  • Free Shipping: Free shipping on orders over $200
3. International Shipping
We currently ship internationally. Shipping costs and delivery times vary by destination. Please note that customers are responsible for any customs and import duties applied by their local government.

4. Shipment to P.O. Boxes
We do not ship to P.O. boxes.

5. Order Confirmation & Tracking
You will receive an Order Confirmation email once your order has shipped. A Shipment Confirmation email containing your tracking number will follow.

6. Damages & Lost Packages
FANZ Apparel Co (Fishing & Adventure) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.